Episode 154: How to Create a Strong Culture in Your Organization
Listen to this Nothing wasted! Podcastwhere we bring you a popular session of WasteExpo, “Servant Leadership: How to Create a Strong Culture in Your Organization.” » You will learn the main concepts of servant leadership: sharing power and putting the needs of others first. Aaron Bradley, Regional Vice President, Waste Connections, and Mike Schwalbach, President, Sierra Container Group, discussed what a leadership culture means to a company and the benefits they see within their organizations and communities.
Here’s a preview of the conversation:
Schwalbach set the scene by noting that “much of what we do at Sierra, and who we partner with, is people-based. I don’t care if it’s our other team members, our suppliers, our customers; it’s really people-based. He went on to observe that the leadership serving Waste Connections is “pretty amazing because when you grow up like they did…keeping that style of leadership, which is not easy…it’s unbelievable”. And, while Sierra Container is much smaller than Waste Connections, the two companies have many similarities due to their focus on minion leadership.
Schwalbach “don’t think of servant leadership as going to work and suddenly becoming a servant leader; that’s who i am 24/7. It doesn’t matter if it’s family members, team members, it’s just who I am and how I carry myself. Bradley added on this subject: “Our first line of defense when it comes to our culture is simply servant leadership; something we live and breathe. It’s in our DNA. He went on to note that “we try to define ourselves on who we hire, fire and promote – and that’s the definition of culture. We have to be very intentional about this trip.
Bradley acknowledges that servant leadership “isn’t for everyone.” One of the ways his company helps employees learn and adapt to the culture is by offering servant leadership courses; “we love the dialogue you get when everyone is in the classroom; different opinions…we approach it with an open mind and are very determined about the courses. We also have servant leadership surveys to hold our leaders accountable. I think it’s good that our front-line employees know we’re listening. There should be a level of accountability throughout the chart.
Schwalbach explained that organizations always seem to tout that they “invest in their people.” But, more than just salary and benefits, it’s about “how you interact with them; how you create an environment conducive to success; how you hold them accountable. It’s the number one way to improve your business. »
Bradley acknowledged that, to be a servant leader, “you have to be brave and not be afraid of difficult conversations, which is so difficult.” But, “how can someone get better, how can they know where they are if you’re not upfront and honest with them?” And, “it takes a dose of humility. The ego must be the enemy. If you don’t care who gets the credit, you can accomplish amazing things together.
The speakers then discussed the difference between management and leadership; the importance of fully engaging with people; and more.
Listen to the full episode above.