Recognize AI applications for a better future

WTO looks into smart AI applications to better serve in the near future

The 2018 WTO Public Forum looks at the future of trade from the perspective of future generations. The WTO has recognized the value of young people’s vision and reflections on 4th Industrial Revolution technologies that will shape the future of trade. In this spirit, the Geneva-based platform of the Global Shapers community took the opportunity of the 2018 WTO Public Forum to make the voice of young people heard on issues relating to the future of trade in the context of the fourth revolution. industrial. Industry 4.0 is quickly demonstrating that the whole is indeed greater than the sum of its parts. And it is in ensuring that the “everything” fits together that the Technical Barriers to Trade (TBT) Agreement of the World Trade Organization (WTO) has a key role to play.

The TBT Agreement covers regulatory interventions that may affect traded products. This will be the case for many standards and regulations related to Industry 4.0. The unprecedented speed and scale of today’s “revolution” is unfolding every day with new digital products being invented ready to meet needs we didn’t even know we had. These developments invariably expose a “dark side” of new technology; risks that we didn’t even know existed. You may have heard that ‘IoT toasters’ can be misused and turned into ‘weapons of mass destruction’

Cooperation on technical standards is also particularly important in the face of new regulatory challenges and risks, such as those related to “dual-use technologies” (i.e. for civil and defense purposes) or to the field of the AI. Technical standards for dual-use technologies, for example in radio, telecommunications and network security, or autonomous vehicles and aircraft, are notified by WTO members under the TBT Agreement .

The Global Shapers Hubs surveyed all agree that the technologies that will have the most impact on the future of commerce are artificial intelligence, blockchain and the Internet of Things. Then come 3D printing and augmented reality/virtual reality.

The WTO sees other applications of AI that should be considered in its capacity:

• Improved customer service: AI in its user-friendly format will enable faster and more accurate handling of consumer questions, improving customer satisfaction and forcing businesses to invest resources to ensure their products, services and support systems are identified and appreciated. by the end user.

• Improved delivery systems: The fusion between AI and autonomous vehicles (drones, trucks, cars, etc.) will enable faster deliveries to any part of the world, making it easier to buy goods and eventually leading to a “migration” of population to suburban and rural areas.

• Improved decision making: Certainly, one of the most important impacts of AI is to help humans make decisions. For public-private managers, this means being able to mine data with greater precision, opening up new business opportunities that may currently be impossible to assess.

• Remodeling work: Manual-intensive jobs in logistics, demand planning, manufacturing, customer service will be automated through the application of AI and other technologies.

• Considering the ethical side of technology: While the many ethical debates that technology will continue to raise have yet to be seriously addressed, AI may well force key stakeholders to include ethical discussions on the global agenda. It is believed that it can only be seen as building the future of commerce if it includes ethics in the debate.

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